
We would like to thank you for coming to our live
support system. Many hosts believe that the best way to handle support
is by tossing short tickets back and forth. We feel that, however
effective trouble ticket systems are, some problems can be solved much
more quickly with a little live interaction with our clients.
Please note that the live chat system is not activly
attended 24/7, and if you are unable to reach a WebOnce Technologies
Representative, please submit a support ticket through the billing
system, and we will be with you as quickly as possible. So welcome to
WebOnce Technologies.
Also note, only our staff will have nicknames that start with WO-. Anyone else is
a client, and cannot provide official WebOnce Technologies support.
OR Connect
with us through Mibbit.com.
If your a little more technically inclined, feel
free to join using your favorite IRC client, at irc.webonce.com on port
6667 (or 6697 for SSL), our channel is #support.